Privacy Policy

1. General Information

This Privacy Policy sets out the rules for processing and protecting personal data provided by Users in connection with the use of the baliago.pl website. The data controller is Balia GO based in Sejny, Poland.

2. Data Controller

The controller of your personal data is:

3. Scope of Collected Data

When using the Service, we may collect the following personal data:

• First and last name
• Email address
• Phone number
• Content of messages sent via the contact form
• IP address
• Browser and device information
• Data regarding activity on the Service through cookies

4. Purpose of Data Processing

We process your personal data for the following purposes:

• Responding to inquiries submitted via the contact form
• Order fulfillment and service provision
• Sending commercial information with consent
• Statistical analysis and service quality improvement
• Fulfilling legal obligations incumbent on the Controller

5. Legal Basis for Processing

Personal data processing is carried out on the basis of:

• Art. 6(1)(a) GDPR - consent of the data subject
• Art. 6(1)(b) GDPR - necessity for contract performance
• Art. 6(1)(c) GDPR - fulfillment of legal obligation
• Art. 6(1)(f) GDPR - legitimate interest of the Controller

6. Data Retention Period

We retain personal data for the period necessary to achieve the purposes for which they were collected, and then for the period required by law or until claims become time-barred. Data processed on the basis of consent is retained until its withdrawal.

7. Rights of Data Subjects

You have the following rights:

• Right to access your personal data
• Right to rectification and correction of data
• Right to erasure of data - right to be forgotten
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

8. Cookies

The Service uses cookies to ensure proper website functionality, traffic analysis, and content personalization. Users can change cookie settings in their web browser at any time.

9. Data Sharing

Your personal data may be shared with entities cooperating with the Controller to the extent necessary for service provision, including:

• Hosting service providers
• Email service providers
• Courier and transport companies
• Entities providing accounting and legal services

10. Data Security

The Controller applies appropriate technical and organizational measures to ensure the protection of processed personal data, in particular securing data against disclosure to unauthorized persons, processing in violation of regulations, and against alteration, loss, damage, or destruction.

11. Changes to Privacy Policy

The Controller reserves the right to make changes to this Privacy Policy. Users will be informed of any changes through publication of a new version on the Service website.

12. Contact

For matters related to personal data protection, please contact: